What Is Phone Banking?
Phone banking is when we call people in the community, like supporters or local residents, to share campaign messages or gather information. The exact task can vary:
- Asking the same kinds of questions as we do during door-knocking, like confirming support or checking if they plan to vote
- Calling to find volunteers for specific tasks or days
Who We Call
You won’t need to find phone numbers on your own, as campaigns will provide you with a contact list from their database. Campaign staff will usually guide you on how to create an account and use the system to make calls.
Where We Call From
Most phone banking happens at the campaign office:
- Some offices have a dedicated phone banking area.
- In smaller offices, you might make calls from any available desk or corner.
- Many campaigns also allow remote phone banking, so you can call from home if that’s more comfortable for you. If you phone bank from home, you’ll likely use an online tool or app provided by the campaign to make the calls and record responses.
Phone Banking vs. Door-Knocking
Both phone banking and canvassing involve connecting with voters and supporters. The difference is:
- Phone banking doesn’t require walking around; you can stay seated.
- Canvassing requires going door-to-door but offers more face-to-face interaction.
Neither is better for everyone, as it depends on what you prefer.
- If you enjoy moving around and talking in person, try canvassing.
- If you prefer staying in one place or can’t walk for long periods, phone banking might suit you better.
Key Takeaways from This Topic
What is phone banking in a political campaign?
Phone banking involves calling voters to confirm support, encourage voting, or recruit volunteers. Campaigns provide scripts and contact lists to guide the process.
Who do volunteers call during phone banking?
Volunteers call people from a list provided by the campaign. These may be confirmed supporters, potential voters, or people who have expressed interest in volunteering.
Where does phone banking take place?
Most phone banking happens at the campaign office, but many campaigns also offer remote options so volunteers can make calls from home using an online tool.
How is phone banking different from door-knocking?
Phone banking allows you to stay seated and call people, while door-knocking involves visiting homes in person. The choice depends on your comfort and mobility.
Can I phone bank from home?
Yes. Many campaigns support remote phone banking using apps or web platforms. Campaign staff will help set up your account and provide instructions.